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February 14, 2020 Patient family advisors and collaborative family practice teams create more welcoming experience for patients

By Margaret Angus


“Not all patients feel comfortable in a doctor’s office,” shared Heather Burton, member of the Kings and Annapolis Network of Patient and Family Advisors. 

“We know in order to have good patient experience, it starts with the first phone call and the first time you walk in.” 

That’s why this group of volunteer patient and family advisors (PFA) decided to host a workshop for office staff from local collaborative family practice teams and chronic disease teams in the summer of 2019. 

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July 10, 2019 New Primary Health Care Clinic Opens Its Doors In Shelburne

By Deidre Taylor

(Published in Nova Scotia Health's 2018/19 Annual Report)


The Shelburne collaborative family practice team opened the doors of its new primary health care clinic to patients in early February.

“This clinic space is a lot bigger and more suited to our needs,” said Dr. John Keeler, a family physician with the Shelburne Family Practice team.

“This is a space specifically for a collaborative practice. It’s a lot better for staff, providers and patients.”

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July 11, 2018 Patients benefit from comprehensive team-based care

By Margaret Angus

(Published in Nova Scotia Health's 2017/18 Annual Report)


"I liked it from Day One," Len Thomas said of his experience as a patient at the Eastside Collaborative Care Centre. He has been a patient at this collaborative practice in New Glasgow for the past five years.

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July 11, 2018 Shelburne's new collaborative health centre

(Published in Nova Scotia Health's 2017/18 Annual Report)


Work continues on the new collaborative health centre being built next to Roseway Hospital. Construction is expected to be complete in fall 2018.

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