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Patient family advisors and collaborative family practice teams create more welcoming experience for patients

By Margaret Angus

 

“Not all patients feel comfortable in a doctor’s office,” shared Heather Burton, member of the Kings and Annapolis Network of Patient and Family Advisors. 

“We know in order to have good patient experience, it starts with the first phone call and the first time you walk in.” 

That’s why this group of volunteer patient and family advisors (PFA) decided to host a workshop for office staff from local collaborative family practice teams and chronic disease teams in the summer of 2019. 

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New Primary Health Care Clinic Opens Its Doors In Shelburne

By Deidre Taylor

(Published in Nova Scotia Health's 2018/19 Annual Report)

 

The Shelburne collaborative family practice team opened the doors of its new primary health care clinic to patients in early February.

“This clinic space is a lot bigger and more suited to our needs,” said Dr. John Keeler, a family physician with the Shelburne Family Practice team.

“This is a space specifically for a collaborative practice. It’s a lot better for staff, providers and patients.”

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New primary health care centre celebrated in Shelburne and seen as important recruitment tool

By Kathy Johnson

(Published in the Tri-county Vanguard)

 

There is good reason to celebrate the new primary heath care centre in Sandy Point, which has already attracted one primary health care provider to the area and has just upped Shelburne’s game for physician recruitment.

The opening of the $3-million facility was celebrated during an open house on Feb. 12.

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'The list worked for us': New Cumberland County residents become collaborative family practice patients through provincial registry

By Deidre Taylor

 

Elmer and Gladys Dow moved to the Parrsboro area from Barrie, Ont., last January to care for his mother, who was 103 years old.

When applying for a Nova Scotia MSI card from Access Nova Scotia, he asked about finding a family doctor, and was directed to sign up with NSHA’s Need a Family Practice registry.

Also new to Nova Scotia and without a primary care provider, Kathy and Jim Kurchak moved to Springhill from Winnipeg to retire.

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Meeting the needs of patients with complex needs: A medical student’s reflections on collaborative care in Cape Breton

By Ashna Asim

 

When I first came across the term “patients with complex needs” as a medical student, I didn’t fully understand what this meant. I wondered, doesn’t every patient have “complexities” in their life experiences, resources and needs?

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New collaborative care clinic opens in Windsor

By Colin Chisholm

(Published in the Chronicle Herald)

 

Patients seeking a family doctor in the Windsor area may be in luck, with a new collaborative care clinic opening its doors.

Dr. Martina Babin is one of soon-to-be two general practitioners at the Avon Medical Clinic.

“A big part of setting up here in Windsor is the fact that it’s just outside of the city, but not quite a city,” Babin said.

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Springhill collaborative family practice team participates in teddy bear picnic

The Springhill Communities in Bloom organized a Teddy Bear Picnic fundraiser, held on July 22 in Lion’s Park. The Springhill Primary Health Care team volunteered at the on-site Teddy Bear Hospital.

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Patients benefit from comprehensive team-based care

By Margaret Angus

(Published in Nova Scotia Health's 2017/18 Annual Report)

 

"I liked it from Day One," Len Thomas said of his experience as a patient at the Eastside Collaborative Care Centre. He has been a patient at this collaborative practice in New Glasgow for the past five years.

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